A message from Brent.

I’ve taken the tough decision to close our Brisbane stores.

Our Townsville stores remain open, and we appreciate the ongoing support of the local community. 

Like many small businesses across the state and the country, our stores have felt the full impact of the rising cost of living. I know we are not the only local businesses facing this pressure, and mine is not the only family feeling the pinch. 

At Getta Burgers, we built our burgers by sourcing the best meat from local butchers, supporting great local producers, and knowing what goes into each burger.  Our stores are known for their quality product and great dining experience. In the current operating environment, it was becoming increasingly difficult to meet our great standards and be a successful business.

We don’t want to cut corners. We don’t want to sell inferior meat and charge the same price.  As many businesses know too well, it becomes difficult to carry increasing costs and not pass them on to our customers. 

During COVID, we chose not to take any assistance. We adjusted our business model to takeaway and delivery so we could keep our staff employed and serve our customers. Although the cost of delivery was (and is) 30% we wore these costs to keep going. Now though, small businesses across the country are facing severe challenges of increased rents and outgoings, increased cost of goods and staffing challenges, but without any support.

I want to express my sincere gratitude to all employees, customers and suppliers who have been a part of the Getta Burger story.

I appreciate your dedication and support.

Brent Poulter